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IT Services

Expert IT Consulting and Technical Support for your eDiscovery needs

IDS has made a significant impact on the Managed Services industry by being the first successful provider to offer both – Remote Monitoring and Management (RMM) platform with bundled Network Operations Centre (NOC) Services. Our unique blend of business enablement services include IDS hosted tool set for RMM in 24×7 NOC with dedicated account management teams to help you grow your business.

IDS provides Managed Technical Support including:

  • Virtual infrastructure Management includes activities on two Virtual Infrastructure VMware and Microsoft Hypervisor
  • Cloud infrastructure Management with capability to manage AWS, MS-Azure, Rackspace and Google cloud
  • Centralised Storage Management includes below activities on these types of storage technologies; FC-SAN Storage Management, iSCSI Storage Management, NAS Storage Management
  • Server Management Deployment & Administration
  • Network Design and Administration managing cisco 3500,3800,3900, 7200 series switches
  • Application Management
  • Firewall Administration to manage Cyberoam, FortiGate, Untangle, Juniper and Cisco ASA
  • Email and IM Solution Design & Administration with capability to deploy office 365 and open source email solutions
  • Desktop & Laptop Deployment & Administration
  • Backup and Recovery solutions to work on Veeam, Symantec, shadow protect, red gate, windows server backup tool
  • Hosting Services Support to configure & manage cPanel, WHM, Plesk Panel

Customized Software Development Solutions

  • Comprehensive and customized eDiscovery software development for litigation support including computer forensic utilities
  • eDiscovery utility development for different platforms including cloud, on-premise and mobile applications
  • Development of specific case analytics features including support for analysis of a range of datasets including databases, text, images, audio/ video, email, applications, web sites, malware etc. Programming to facilitate better case insights/ data trends analysis and reporting
  • Workflow design and development for data identification, collection, processing, review and preservation and workflow development for production of Electronically Stored Information (ESI) sources. IDS team programs data transfer mechanisms for data collection
  • Program development for document indexing, native file loading, full text/ metadata extractions, topic clustering, and other data processing functions
  • Data preservation programming which includes archival, audit trails, digital copies, conversions to native/ PDF/ TIFF files and more
  • Program development for legal discovery compliance management and conflict of interest checking functions
  • Develop programs for various data identification functions including data mapping, custom filters, de-duplication (dedupe), deNIST, document/ data uploading, document rendering and formatting, file type verifications, language detection
  • Software development for legal hold software including compliance portals, custodian identification/ interviews, hold notifications/ reminders
  • Software development for intelligent data capture functions including Optical Character Recognition (OCR), Barcode Recognition (BCR), Intelligent Character Recognition (ICR), Forms Recognition, Optical Mark Recognition (OMR), discussion threads recognition, and Regular Expression (regex) matching
  • Analyze data review including custom queries programming, parsing features (boolean, grammar-based, statistical, keyword-based), custom filters/ tags, batch processing, and collaboration capabilities
  • Design and development of data production features including load file sharing, download templates, file conversions, support for multiple file formats (PDF, TIFF, DOC, XLS, etc.)